Create a consistent customer experience, both in-store and remotely, based on your brand identity:
- Mystery visits
- Sales repository
- Customereling repository
- Support in choosing partners (customereling apps, etc.).
Go for more performance thanks to structured network management and impactful management:
- Network audit
- Managerial repository
- Process book
- Reporting tools
- Managerial rituals
- Support in choosing partners (ERP, data analysis, stock management, etc.)
Capitalize on your talent by optimizing skills management and implementing a continuous improvement mindset:
- Identifying potential trainers
- Structuring in-house training
- Designing training content and anchoring tools
- Professionalizing trainers
- Internal training marketing
- Support in choosing partners (LMS, authoring tools, mobile learning, etc.).
Retain your talent through a better understanding of their drivers and an optimal employee experience:
- Retail Social Barometer
- Compensation system
- Organization chart, profiles and job sheets
- Integration path
- Skills assessment (RMS Profil)
- Support in choosing partners (individual management platform, etc.)
HR consulting assignments are fundable by an HRPP.